Frequently Asked Questions

FAQ's

What number do I call if my appointment was missed?
For Home Services:
Call us at 90005 87613. We’ll do our best to reschedule a time convenient for you or have your local service unit contact you for rescheduling.
For home improvements, Home Cleaning, Housekeeping Services:
Call us at 9000587613 or contact us via email at [email protected]

What is “Scheduled Home Maintenance”?

Scheduled home maintenance is a proactive approach at keeping ahead of costly home repair issues. With quarterly/monthly visits from the same qualified technician, you can rest assured knowing that the small issues are getting resolved before they become costly.

How many cities is 5Star Services operational in?

We are currently present in Vizag, Vizianagaram & Srikakulam

What is Home Care Services?
Home care includes any professional support services that allow a person to live safely in their home. In-home care services can help someone who is aging and needs assistance to live independently; is managing chronic health issues; is recovering from a medical setback, or has special needs or a disability. Professional caregivers such as nurses, aides, and therapists provide short-term or long-term care in the home, depending on a person’s needs.

What can home deep cleaning do that my maid can’t?

Home deep cleaning includes everything that a standard cleaning by a housemaid will not. For starters, the equipment and the number of people involved in the process are more. A manual cleaning would usually just involve sweeping the floor, dusting, and perhaps cleaning the ceiling fans grudgingly. Home deep cleaning includes cleaning every nook and corner of your house in the best way possible.

What is the 5Star Services promise?

5Star Services s promise with home deep cleaning service (and every other offering we have) is to give you: highly trained professionals who hold the highest standards of quality, high quality of products- cleaning agents that are professional grade & customer protection against any damages.

Is it safe for me to allow your Electrician into my home?

It is absolutely safe for you to trust our Electricians. All our Electricians go through a round of background verification before being hired. Moreover, our Operations Team is always in constant touch with the Electricians while the work is being done.

How comfortable is your payment process?

Our payments are very unique. We don’t take payments in stages; we take payments on an actual work so that client does not worry whether they are paying more than the actual work done. Also, we give cash flow details as per the work details.

Why are your rates higher than that of the local Plumbers?

All our Plumbers are qualified and highly experienced professionals with proper background checks & verifications done, such that your safety is never compromised. Also, we offer a 7-day warranty on our service. If the problem recurs within this time period, we will re-do the job free of cost.

Is it safe for me to allow your Painting team into my home?

It is absolutely safe for you to trust our Painting team. All our Painters go through a round of background verification before being hired. Moreover, our Operations Team is always in constant touch with the Painters while the work is being done.

Are your Service Providers qualified?

Absolutely! We only bring in professionals who have been recommended and certified by experts. We conduct interviews, check referrals, licenses, and do background checks on each and every service provider. Only those professionals who pass our strict onboarding process are allowed to work with 5Star Services. All professionals are also required to complete an assessment test to verify their qualifications. Most of them have more than 8 years of experience in his/her field.

For which areas of the house do the professionals provide waterproofing services?

The dependable waterproofing experts provide skilled services for the different spaces of the house, such as the bathroom, tank, roof, basement, walls, ceiling, floor, terrace, and many more.

What is included in an AC General Servicing?

AC servicing includes washing and cleaning of the indoor unit’s filter, external cleaning of indoor unit, cleaning of an outdoor unit with water, blower, and external cleaning of the outdoor unit

Do you provide a material and/or service warranty?

Warranty/guarantee on spare parts would be as described on the materials’ bill. 5Star Services provides an invoice for only the labor cost, please insist on a material bill from our Housejoy Expert in case he is procuring the materials for you

Do you provide material and/or service warranty?

Warranty/guarantee on spare parts would be as described on the materials’ bill. 5Star Services provides an invoice for only the labor cost, please insist on a material bill from our 5 Star Services Expert in case he is procuring the materials for you

About -Us

5StarServices Provides Services In Vishakapatnam, Vizianagaram, and Srikakulam we specialized in all kinds of works quality Household Services that are required for day-to-day life. (household Services) We have taken multiple steps to make sure a hygienic service experience within the safety of your home. Our Services Like Home Cleaning, electricians, pest control services in Vizag, housekeeping services in Vizag, laundry services in Vizag, packers, and movers Vizag to Hyderabad, 5StarServices In Vizag, Electrical Services, Water Tank Cleaning near me, Best House Cleaning Services, Plumbing Services near me, Security Services, House Painting Services In Vizag, Sofa and Carpet Cleaning, Catering Services, AC repair Services In Vizag, Manpower Services, Packers, and Movers, Waterproofing Services, Pest Control Services, Best Bathroom Cleaning Services, Toilet Cleaners near me, Maids Services, Laundry Services, Local Courier Services, Emergency Medicine Delivery Service, (household Services), etc

Reviews

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Prasanthi@prasanthi
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I have booked a Laundry Service deep clean with them. They really did a fantastic job in removing the age-old scales from each corner of the cloths including every corner. It is 100% worth it to avail of this service.
Krishna K@krishna
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Excellent Service, would highly recommend them. 100% professional and sitting abroad i could relax and see the cleaning of my house getting completed without any hassles, rush, disrespect, etc challenges i faced last year with other company in Vizag. raghu and his team are best in the market.
Meenakshi K@Meenakshi
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In I have booked for painting, cleaning, service, pest control services, my house. they did a great job and the team was entered my premises with well-protected kits and safety measures good job 5 Star Services team & Raghu team
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